Frequently Asked Questions
Find quick answers about TigerBlocks.Can't find what you're looking for?
Contact usAll
Can I request access to or deletion of my personal data?
You may be able to request access to, correction of, or deletion of certain personal information, depending on your location and applicable privacy laws.
Some records may need to be retained for legal, regulatory, tax, anti-money laundering, audit, or dispute-resolution purposes, even if an account is closed.
Can I sell my Tigerblocks investment at any time?
Not necessarily. Real estate securities may be subject to holding periods, transfer restrictions, regulatory requirements, market availability, and buyer eligibility rules.
Any secondary-market functionality should not be understood as a guarantee of immediate or continuous liquidity.
Do I need to be accredited to invest on Tigerblocks?
It depends on the specific offering. Some offerings may be limited to accredited investors, while other offerings may be structured to allow broader investor participation where legally permitted.
Each offering will identify its eligibility requirements in the applicable offering materials.
Does Tigerblocks custody investor funds?
Tigerblocks does not directly custody investor funds. Investor funds are handled through regulated financial partners, escrow arrangements, custodians, or other approved financial infrastructure, depending on the transaction and offering structure.
This separation helps ensure that investor assets are not held directly by the platform.
Does tokenization guarantee liquidity?
No. Tokenization can improve the infrastructure for ownership, transfer controls, auditability, and potential secondary trading, but it does not guarantee that there will be a buyer when you want to sell.
Liquidity depends on market demand, regulatory requirements, transfer restrictions, available buyers and sellers, and the terms of the specific offering.
How can I verify my accredited investor status?
Tigerblocks may support several verification methods, such as a letter from a qualified professional, income documentation, net worth documentation, or other materials accepted under applicable rules.
A qualified professional may include a certified public accountant, attorney, registered investment adviser, or broker-dealer, depending on the verification method used.
How do I connect a bank account?
Tigerblocks may allow you to connect a bank account through a secure bank-linking provider or through a manual verification process.
A bank connection helps confirm account ownership, support funding workflows, and reduce the risk of failed or unauthorized transfers.
How do I create a TigerBlocks account?
You can create a Tigerblocks account by providing basic profile information, setting up secure login credentials, and completing the required onboarding steps for your account type.
Depending on whether you are investing as an individual, joint account, organization, family office, or institution, Tigerblocks may ask for additional information before your account can be approved.
How does Tigerblocks approach liquidity?
Tigerblocks is designed to support compliant transfer and secondary-market infrastructure where available and legally permitted.
The goal is to improve transferability compared with traditional private real estate structures, while still respecting securities laws, tax rules, ownership restrictions, and investor protection requirements.
How does Tigerblocks help protect my account?
Tigerblocks uses layered security controls, including encrypted data transmission, secure authentication, access controls, monitoring, and audit logging.
Users may also be asked to enable multi-factor authentication, commonly called MFA. MFA adds another layer of protection by requiring a second form of verification in addition to your password.
How does Tigerblocks protect my data?
Tigerblocks uses security controls designed to protect sensitive information, including encryption, access controls, authentication, audit logging, and monitoring.
Only authorized personnel and service providers should access information needed to perform specific compliance, support, security, or operational functions.
How long does identity or organization verification take?
Timing depends on the account type and the quality of the information provided. Individual identity verification may be faster, while organization verification can take longer because it may require document review and verification of beneficial owners, control persons, and authorized representatives.
If additional documents are needed, Tigerblocks will contact the relevant user or account administrator.
Is my personal information stored on the blockchain?
No. Tigerblocks’ architecture is designed so that personally identifiable information, often called PII, is not stored on-chain.
Blockchain records may be used to support ownership and transfer controls, but sensitive identity information is stored off-chain using controlled systems and compliance workflows.
What does KYB mean?
KYB stands for Know Your Business. It refers to the process of verifying an organization, such as an LLC, corporation, trust, partnership, family office, or institution.
KYB may include reviewing formation documents, ownership information, tax identification details, authority documents, and the individuals who own or control the organization.
What does KYC mean?
KYC stands for Know Your Customer. It refers to the process of verifying the identity of an individual who uses a financial platform.
For individuals, KYC may include confirming your legal name, date of birth, address, government identification, tax information, and other required details.
What happens after I fund an investment?
After you submit funding instructions, your funds may move through several stages, such as initiated, in transit, received, cleared, and allocated.
Funds may be held in escrow until the offering closes or the required conditions are satisfied. If an offering does not close, funds are handled according to the applicable offering and escrow documents.
What is accreditation verification?
What personal information does Tigerblocks collect?
Tigerblocks may collect information required to open, verify, and maintain your account. This may include your legal name, contact information, date of birth, tax identification information, government identification, bank connection details, verification records, investment activity, and related compliance information.
For organization accounts, Tigerblocks may also collect formation documents, ownership information, and authority records.
What role does tokenization play in transfers?
Tokenization can help create a more transparent and enforceable ownership record. It can also help automate transfer restrictions so that securities only move to eligible participants.
The token does not remove the legal or regulatory requirements attached to the investment. It helps enforce those requirements through the platform’s infrastructure.
What should I do if I think my account has been compromised?
Change your password immediately and contact Tigerblocks support. You should also review your recent account activity and confirm that your bank connection, personal information, and investment activity are accurate.
Never share your password, verification codes, or account recovery information with anyone. Tigerblocks will not ask you to provide sensitive login credentials by email.
Who can buy or receive transferred securities?
Only eligible and verified buyers may be able to receive Tigerblocks securities. A buyer may need to complete identity verification, accreditation verification, suitability review, or other compliance steps before a transfer can occur.
If a buyer or recipient does not meet the required conditions, the transfer may be rejected.
Why does Tigerblocks ask about beneficial owners and control persons?
Regulated platforms must understand who ultimately owns and controls an organization. A beneficial owner is a person who owns a meaningful interest in an organization. A control person is someone with authority to direct or act on behalf of the organization.
Tigerblocks may ask these individuals to complete their own identity verification before the organization account can be approved.
Why does Tigerblocks need to verify my bank account?
Tigerblocks needs to confirm that funds come from an account associated with the verified investor or organization. This helps support anti-fraud, anti-money laundering, and source-of-funds review.
For organization accounts, the bank account generally must match the verified legal entity or an approved funding source.
Why does Tigerblocks require account verification?
Tigerblocks operates in a regulated investment environment. We are required to confirm who is using the platform, who controls each account, and whether each user is eligible to access certain offerings or platform features.
This helps protect investors, support regulatory compliance, and reduce the risk of fraud, unauthorized access, and improper transfers.
Will Tigerblocks make investment recommendations based on my accreditation status?
No. Accreditation status helps determine eligibility for certain offerings, but it does not mean an investment is suitable for you.
You should review each offering’s documents, risk factors, fees, holding period, liquidity limitations, and tax considerations before making an investment decision. You should also consult your own legal, tax, accounting, or financial advisor.
We couldn't find any questions matching your search.
Can't find what you're looking for?
Contact us